Andre | DreCloud

I am a relentless learner and solution-oriented technologist with a strong customer service mindset. Through self-study and determination, I've earned multiple IT certifications and built a foundation in hardware, support, and cloud systems. I aim to transition into a cloud or DevOps-focused role and am actively pursuing certifications like Terraform Associate and Azure AZ-104.

About Me

I began my IT journey by earning foundational certifications (CompTIA ITF+, A+, ITIL v3), which laid the groundwork for my transition from hands-on hardware support into helpdesk and analyst roles. As I gained experience, I became a subject matter expert and moved into a systems administration role, where I’ve continued to expand my knowledge and responsibilities. I’m passionate about cloud technologies and hold certifications across AWS, Azure, and GCP. Outside of tech, I enjoy cooking and experimenting with new recipes, and I find balance by spending quality time with my dog, cat, and my daughter — my greatest inspiration.

Currently studying: Terraform Associate and Azure AZ-104

View Projects

Career Journey

IT Support Technician
Hands-on hardware repair and troubleshooting. First certifications earned (ITF+, A+).

Helpdesk & Analyst Roles
Provided user support and contributed to process improvements. Earned ITIL v3 and early cloud certs.

Systems Administrator (Current)
Responsible for infrastructure, automation tasks, and applying cloud best practices. Working toward DevOps readiness.

Certifications View Credentials & Badges

CompTIA ITF+, A+

ITIL v3

AWS Cloud Practitioner, AWS Solutions Architect Associate

Azure Fundamentals (AZ-900)

Google Associate Cloud Engineer

Studying: Terraform Associate, Azure AZ-104

Projects

TinyPoints (In Development)
A full-stack web application inspired by my daughter. This app will showcase cloud hosting, frontend/backend development, and CI/CD integration.